Cooperate flow:
1.Customers bring forward requirements for products’ features and appearance requirement; discuss feasibility of the product with customers;
2. Determine the approximate cost and development time with customers;
3. To sign the development and production contract;
4.To discuss development and production process;
5. According the customers’needs to product and notice customers product process;
6.Quality test;
7.Deliver the products;
8.after-service step and timely communication with the client about the technology project.
Service & support guarantee instruction:
1. Strict tested with all products before sale. 2 years guarantee of service without payment from the date of purchasing is authorized to clients. During the guarantee period, a malfunction due to the quality of machine shall be responsible by manufacturer. the main power system given 2 years guarantee ,the treatment handle used less than 60,000 spots or in two years can be maintained freely.
2. we will repair the machine by free if the malfunction is caused by the quality of our product.
The standard of operation and environment should comply with the product specification.
3.The warranty shall not extend to any instrument that:
a.Malfunctions caused by abused operation;
b. Energy reduce caused by wet environment and dust;
c. Malfunctions caused by other artificial factors like move or tear down in proper motion, orcollision, etc;
d. caused by modification or repair by anyone except SECLASER designated person;
e. Malfunction caused by uncontrollable natural force.
If some questions,pls feel free to contact our hotline: Tel: 86-13031124001
4.The accessories which the machine beyord the free warranty period changed will be given 5-months free warranty period,but accessories caused damage by the person or Irresistible factor no enjoy the free warranty. Some easy-broken accessories(Pedal,the IPL light according the light out times and so on) no enjoy warranty.